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idea how to answer this question.What do I need to write ?I am doing a senior management report and I picked Boeing as my company. This report is about transformational change in the company.Thank you.

9. Strategies for controlling and appropriately regulating disruptive emotions and impulses such
as:
a) Avoiding personal responses that may be insensitive or inappropriate in a given context
b) Manage disruptive emotions
c) Positively shaping interpersonal relationships
d) Self-control
e )
Emotional and decision making intelligence
Management