Recommendations based on the Operations Management are given at the end of the report.
The Rotana Hotels Management Corporation known as the Rotana Hotels’ basic philosophy is that ‘hospitality is a fine art. There is no way it can be learned. it has to be a way of life.’ Even though it is very simple, yet it clearly illustrates the fact that the aspect of hospitality is a part of every level of the organization and is the basic foundation to its standards.
The Rotana Hotels Management Corporation known as the Rotana Hotels, one of the leading hotel management companies in the Middle East, was established in 1992, by a partnership between Nasser Al Nowais and Selim El Zyr, who were joined three years later by Nael Hashweh and Imad Elias. The Rotana Hotels Management Corporation started its operation as Rotana hotel in 1993 in Abu Dhabi.
Our vision is to be the Leading and Preferred Hospitality Management Company within the Middle East, operating Hotels, Suites, and Resorts. We have the expertise, the passion and the competitive strength to achieve this goal.
We will identify and exceed the expectations of our Guests, Staff, and Owners through innovative and creative solutions, combined with personalized care to gain their loyalty. We will constantly maintain International quality standards complemented with traditional Arabic Hospitality.
The forecasting for hiring new staff at Rotana Hotels mainly depends on the increase in the number of branches or new extensions. This indicates that if Rotana Hotels is extending its existing operations then they would work on recruiting or promoting previous staff for the new positions available.
Forecasting demand: According to the requirements of the operations and making usenbsp.of the trend analysis based on previous information regarding the experienced occupancy, Rotana Hotels is able to forecast the forthcoming needs of employment in every aspect by using both bottoms-up forecasting and to down forecasting.